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The questions we feel you
are most likely to ask us have been listed and answered bellow. If
you have any enquiry not covered here please do not hesitate to
contact us.
Who are you?
What do you do?
What savings do you offer?
Why are your prices so cheap, are they too good to be true?
I am trade can I purchase From you?
Are your machines warranted?
What condition are your machines in?
How old are your machines?
Do you refurbish your machines?
Are the machines ready for use on delivery?
Do your machines come complete with toner?
Do you sell to overseas customers?
Do you charge VAT on your machines?
Do you deliver?
Who are we?
We are JKBM.COM We are a registered limited company and we have
been trading in excess of 15 years. We are based in Ashford in Kent.
Please see our
about us page for more information.
We also have a sole sister company trading as 'J & K Business
Machines' offering servicing contracts to our south and south east
customers. Please see our
servicing page for more information.
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What do you do?
We purchase and sell ex-lease and repossessed photocopiers,
laser printers and facsimile machines. We also provide
servicing contracts to our south and south east customers, via our
sister company, 'J & K Business Machines'. Please see our
servicing page for more details on our servicing.
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What savings do you
offer?
The savings we offer varies but generally we offer up to 95%
savings on our machines. A Ricoh Aficio 1022 photocopier with
standard specifications cost £12,000 + VAT when new. Our
typical reselling price for this photocopier with standard
specifications is £695.00 + VAT. You save a staggering 94%
on its price when new.
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Why are your prices so
cheap, are they too good to be true?
No they are not although we can understand how people may think
so. We purchase all of our machines in bulk direct From the leasing
companies and bailiffs cutting out any middle man. This enables us
to purchase machines at prices even we find hard to believe. This
enables us to pass this saving on to you in the reselling price, its
that simple
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I am trade can I
purchase From you?
Yes by all means we are happy to supply trade callers with both
machines and spare parts.
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Are your machines
warranted?
All of our machines have previously been owned by companies and
are used, we have no record of their history and therefore we can
not warranty any machine or any of its internal components. However the
condition and functionality of all machines are thoroughly checked
by us prior to reselling, if any defective parts are found they are
replaced or repaired. In the unlikely event of a machine you
purchase From us developing a fault under normal operation and
within a reasonable period of time after purchase, we will always do
everything in our power to help you. This may involve you returning
the photocopier to us and in some cases may incur a small charge. In
rare occasions where a machine has a slight defect which we are
aware of and which does not affect the machines functionality we
will always make the customer aware of the defect when offering the
machine for sale and it will be reflected in its reselling price. This does not affect your statutory rights.
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What condition are
your machines in?
When we take delivery of new stock all machines are thoroughly
cleaned. They are then checked by our service technicians. If any
defective parts are found they are replaced or repaired. In general
most of our machines are in as new condition as possible when we
resell them. It is important to note that these machines have
previously been owned and used by companies and some machines may
show signs of this. For instance a machine may show where a company
sticker was once stuck on the casing, in the form of the case colour
being a slightly lighter shade where the sticker has been.
In very rare instances where a machines previous location was in
front of an office window, it may suffer From sun bleaching causing
the case to 'yellow' but this is very rare and it will be reflected
in the machines price. In this instance we would always advise you
of this before offering you a machine in this condition for
purchase.
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How old are your machines?
This differs greatly. In some instances a machine may only be a
few months old, especially if it is a finance repossession. Other
machines may be a few years old, this applies mainly to ex lease
machines. Some of the machines we stock are now discontinued models.(In the case of
Ricoh which we stock the most of, most machines are still available
new From Ricoh for typically 5 years after their discontinuation
date).
We do not judge machines on age but on its legitimate copy
count.
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Do you refurbish
your machines?
No we do not normally refurbish our machines as standard but
some of the machines we purchase have been refurbished by our
suppliers. We only clean and check the functionality of the machines
and replace or repair any defective parts. They are then wrapped in
protective wrapping to keep them clean and dust free. Any machine
not meeting our standards for reselling are either scrapped, or
broken down for spare parts. We are able to refurbish machines at an
extra charge if the customer wishes.
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Are the machines
ready for use on delivery?
In general yes they are. However where a photocopier has not
been personally delivered by us, or personally collected by the
customer, please note the following: Owing to the fragility of
photocopiers we always recommend you arrange a basic service prior
to operating the photocopier for the first time for piece of mind,
and to avoid any damage which may be caused by a component becoming
damaged, loose or dislodged in transit.
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Do your machines come
complete with toner?
Yes they do. When we purchase photocopiers and laser printers
they are supplied to us with the toner cartridge which was installed
in the machine when it was repossessed or returned after the leasing
contract had expired. We supply the machines to you with this toner
cartridge installed. In rare occasions where we take delivery of a
machine without any toner being installed, we will install a toner
cartridge prior to reselling the machine.
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Do you sell to overseas
customers?
Yes we sell machines to many overseas customers, both inside and
outside of the EU. Machines which are sold to overseas customers
will be transported in a container which is safely packed by us.
Please note we only charge UK VAT on our machines and it is the
responsibility of overseas customers to pay any import duties and
taxes imposed by their country.
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Do you charge VAT on your
machines?
Yes we do. We are a VAT registered company and we are legally
bound to charge VAT on all of our products and we will supply you
with a VAT invoice. Overseas customers please note, we only charge
UK VAT and any tax imposed by your country is your responsibility to
pay.
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Do you deliver?
Yes we do within a restricted area; please
contact us for details of our delivery area. You are welcome to
make a personal collection. You may choose to have the photocopier
delivered by courier or on a pallet, although we strongly advise you
against this. Please see our
delivery
page for full details of our delivery policies.
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